Correct your EES record: Netherlands
If the Entry/Exit System holds wrong data about you from a crossing in Netherlands — a missing exit, a false overstay flag — Article 52 of Regulation (EU) 2017/2226 gives you the right to have it rectified. Here's who can help and what to send.
Who to contact
Autoriteit Persoonsgegevens — the Netherlands' data protection supervisory authority. Under Art. 53(2) of Regulation (EU) 2017/2226 it must, upon request, assist and advise you in exercising your EES rectification rights. (The Netherlands' designated EES controller contact is pending verification — see UNVERIFIED/TODO.md.)
Online contact channels on the Autoriteit Persoonsgegevens website. Official website →
The procedure
- Gather evidence of your actual movements: boarding passes, tickets, accommodation and payment records.
- Fill in one of the template letters below — state precisely which record is wrong and what the correct facts are.
- Send it via the channels above. Under Article 52 you may address your request to the competent authority of any Schengen country, not only Netherlands.
- Note the date you sent it: authorities must reply within 45 days. No answer or a refusal opens the Article 54 complaint route — the supervisory authority must assist you throughout.
- Deadline for a reply
- Reply within 45 days of receipt of an Article 52 request (Regulation (EU) 2017/2226, Art. 52(1)).
- If they refuse or don't answer
- Action or complaint before the competent authorities or courts (Art. 54); supervisory-authority assistance available throughout (Art. 54(2)).
Template letters
Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.
Template letter — Dutch
Verzoek tot rectificatie van gegevens in het inreis-uitreissysteem (EES) — artikel 52 van Verordening (EU) 2017/2226
Geachte heer/mevrouw,
Op grond van artikel 52 van Verordening (EU) 2017/2226 verzoek ik om rectificatie van onjuiste gegevens die over mij in het inreis-uitreissysteem (EES) zijn geregistreerd.
Persoonsgegevens
- Volledige naam: {full_name}
- Geboortedatum: {date_of_birth}
- Nationaliteit: {nationality}
- Soort en nummer reisdocument: {travel_document_number}
Onjuiste registratie
{beschrijf_de_onjuiste_registratie — bijvoorbeeld: "Voor mijn vertrek op {date} via {border_crossing_point} is geen uitreis geregistreerd; ik sta daardoor ten onrechte geregistreerd als iemand die de toegestane verblijfsduur heeft overschreden."}
Juiste feiten
{vermeld_de_juiste_feiten}
Bijgevoegd bewijs
{som_uw_bewijsstukken_op — bijvoorbeeld: instapkaart, boeking, verblijfs- en betalingsbewijzen}
Ik verzoek u de gegevens dienovereenkomstig te rectificeren of aan te vullen en mij binnen de in artikel 52, lid 1, van Verordening (EU) 2017/2226 gestelde termijn van 45 dagen over de uitkomst te informeren. Bij gebreke daarvan behoud ik mij het recht voor een klacht in te dienen op grond van artikel 54 van die verordening.
Antwoordadres: {postal_address_or_email}
{place_and_date}
{signature}Download as .txtTemplate letter — English
Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226
Dear Sir or Madam,
Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).
Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}
Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}
Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}
Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}
I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.
Reply address: {postal_address_or_email}
{place_and_date}
{signature}Download as .txtNot verified per country — the authority's site states accepted languages; we provide the template in Dutch and English.
Checked against official sources on 2026-07-13.
Read the full guide: the EES says you overstayed — but you didn't