Correct your EES record: Finland

A blank letter and an envelope on a wooden table, next to a pen and a coffee
Photo: Pexels / Pixabay

In short

Wrong EES record from a crossing in Finland — a missing exit or a false overstay? You have the right to get it corrected. Here's who to write to, and a letter you can send.

Who to contact

Finnish Border Guard HQ (Rajavartiolaitoksen esikunta)

Handles requests to see or correct EES data

Full contact details, data protection officer and complaints

Finnish Border Guard HQ (Rajavartiolaitoksen esikunta) — the designated EES data controller, which handles requests to access or correct your EES record under Art. 52 of Regulation (EU) 2017/2226. Supervisory authority: Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto; tietosuoja@om.fi), which under Art. 53(2) must, upon request, assist and advise you, and receives complaints.

Write to the Finnish Border Guard HQ: rajavartiolaitos@raja.fi, tel. +358 295 42 1000, or by post to Vilhonvuorenkatu 6 (P.O. Box 3), 00500 Helsinki. Its Data Protection Officer is at tietosuojavastaava@raja.fi.

Not verified per country — the authority's site states accepted languages; we provide the template in Finnish and English.

The procedure

  1. Gather your proof

    Boarding passes, tickets, accommodation and payment records showing where you were.
  2. Fill in a letter

    Use a template below: say which record is wrong and what the correct facts are.
  3. Send it

    To the authority above — or to any other EES country if that's easier. You don't have to use Finland.
  4. Note the date

    They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer

Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).

Template letters

Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.

Template letter — Finnish

Rajanylitystietojärjestelmän (EES) tietojen oikaisupyyntö — asetuksen (EU) 2017/2226 52 artikla

Arvoisa vastaanottaja,

Pyydän asetuksen (EU) 2017/2226 52 artiklan nojalla oikaisemaan minusta rajanylitystietojärjestelmään (EES) tallennetut virheelliset tiedot.

Henkilötiedot
- Koko nimi: {full_name}
- Syntymäaika: {date_of_birth}
- Kansalaisuus: {nationality}
- Matkustusasiakirjan tyyppi ja numero: {travel_document_number}

Virheellinen merkintä
{describe_the_incorrect_record — esimerkiksi: "Maastalähtöäni {date} rajanylityspaikan {border_crossing_point} kautta ei kirjattu, ja minut on nyt virheellisesti merkitty sallitun oleskeluajan ylittäneeksi."}

Oikeat tiedot
{state_the_correct_facts — esimerkiksi: "Poistuin Schengen-alueelta {date} lennolla {flight_number} lentoasemalta {airport}."}

Liitteenä olevat todisteet
{list_your_evidence — esimerkiksi: tarkastuskortti, matkavaraus, majoitus- ja maksutositteet}

Pyydän, että tiedot oikaistaan tai niitä täydennetään tämän mukaisesti ja että minulle ilmoitetaan lopputuloksesta asetuksen (EU) 2017/2226 52 artiklan 1 kohdassa säädetyssä 45 päivän määräajassa. Jos pyyntöä ei käsitellä määräajassa, pidätän oikeuden panna vireille kanteen tai tehdä kantelun mainitun asetuksen 54 artiklan nojalla.

Vastausosoite: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt
Template letter — English

Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226

Dear Sir or Madam,

Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).

Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}

Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}

Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}

Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}

I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.

Reply address: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt