EES missing exit record: how to get it fixed

Why a missing exit matters

• You're listed as an overstayer. The system checks automatically for records with no exit after the stay ends, and border and immigration authorities can see that list.
• Your data is kept longer: 5 years from the end of your allowed stay, instead of the usual 3.

First, check what the system shows

The EU's official stay checker gives an OK / NOT OK answer and your days left when you enter your passport and dates. Count your own days with our 90/180 calculator so you can say exactly which day is wrong.

How to get it corrected

1. Collect proof you left

   Boarding passes, e-tickets, bookings or payments that show where you were. An exit stamp in your passport is worth keeping too.

2. Pick a country to write to

   The EU lists one authority per country for access and corrections. Writing to a country you travelled to is the natural choice; for questions about your remaining stay, the EU points you to the country where you last entered or left.

3. Send a written correction request

   Who you are, which crossing is missing or wrong, the correct facts, and your proof — citing Article 52 of Regulation (EU) 2017/2226. Our country guides include a ready-made letter.

4. Get it confirmed in writing

   If they correct the record, they must confirm it to you in writing.

The deadlines

1. Day 0You send your request
2. Day 7Passed to the country that made the record, if needed
3. Day 37That country has checked the data (at the latest)
4. Day 45Deadline for the reply to you

If they refuse

They must explain the refusal in writing. You can then complain to that country's data protection authority, and you have the right to an effective judicial remedy in court.

Once an error is shown, the overstay must be removed from the list without delay. All your correction rights →