Correct your EES record: Lithuania

A blank letter and an envelope on a wooden table, next to a pen and a coffee
Photo: Pexels / Pixabay

In short

Wrong EES record from a crossing in Lithuania — a missing exit or a false overstay? You have the right to get it corrected. Here's who to write to, and a letter you can send.

Who to contact

State Border Guard Service (Valstybės sienos apsaugos tarnyba)

Handles requests to see or correct EES data

Full contact details, data protection officer and complaints

State Border Guard Service under the Ministry of the Interior (Valstybės sienos apsaugos tarnyba) — the designated EES data controller, which handles requests to access or correct your EES record under Art. 52 of Regulation (EU) 2017/2226. Supervisory authority: State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija; ada@ada.lt), which under Art. 53(2) must, upon request, assist and advise you, and receives complaints.

Write to the State Border Guard Service: dvks@vsat.vrm.lt, tel. +370 707 59305, or by post to Savanorių pr. 2, Vilnius. Its Data Protection Officer is at dap@vsat.vrm.lt.

Not verified per country — the authority's site states accepted languages; we provide the template in Lithuanian and English.

The procedure

  1. Gather your proof

    Boarding passes, tickets, accommodation and payment records showing where you were.
  2. Fill in a letter

    Use a template below: say which record is wrong and what the correct facts are.
  3. Send it

    To the authority above — or to any other EES country if that's easier. You don't have to use Lithuania.
  4. Note the date

    They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer

Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).

Template letters

Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.

Template letter — Lithuanian

Prašymas ištaisyti atvykimo ir išvykimo sistemos (AIS/EES) duomenis — Reglamento (ES) 2017/2226 52 straipsnis

Gerbiamieji,

Vadovaudamasis (-asi) Reglamento (ES) 2017/2226 52 straipsniu, prašau ištaisyti netikslius duomenis apie mane, užregistruotus atvykimo ir išvykimo sistemoje (AIS, angl. EES).

Asmens duomenys
- Vardas ir pavardė: {full_name}
- Gimimo data: {date_of_birth}
- Pilietybė: {nationality}
- Kelionės dokumento rūšis ir numeris: {travel_document_number}

Netikslus įrašas
{describe_the_incorrect_record — pavyzdžiui: „Mano išvykimas {date} per {border_crossing_point} nebuvo užregistruotas, todėl dabar esu klaidingai pažymėtas (-a) kaip viršijęs (-usi) leidžiamą buvimo laiką.“}

Teisingi faktai
{state_the_correct_facts — pavyzdžiui: „Išvykau iš Šengeno erdvės {date} skrydžiu {flight_number} iš {airport} oro uosto.“}

Pridedami įrodymai
{list_your_evidence — pavyzdžiui: įlaipinimo kortelė, kelionės užsakymas, apgyvendinimo ir mokėjimų dokumentai}

Prašau atitinkamai ištaisyti arba papildyti duomenis ir informuoti mane apie rezultatą per Reglamento (ES) 2017/2226 52 straipsnio 1 dalyje nustatytą 45 dienų terminą. Jei prašymas nebus išnagrinėtas laiku, pasilieku teisę pateikti ieškinį arba skundą pagal minėto reglamento 54 straipsnį.

Adresas atsakymui: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt
Template letter — English

Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226

Dear Sir or Madam,

Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).

Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}

Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}

Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}

Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}

I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.

Reply address: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt