Odyssway

Correct your EES record: Denmark

A blank letter and an envelope on a wooden table, next to a pen and a coffee
Photo: Pexels / Pixabay

In short

Wrong EES record from a crossing in Denmark — a missing exit or a false overstay? You have the right to get it corrected. Here's who to write to, and a letter you can send.

Who to contact

Ministry of Immigration and Integration

Handles requests to see or correct EES data

uim@uim.dkOfficial website →
Full contact details, data protection officer and complaints

Ministry of Immigration and Integration (Udlændinge- og Integrationsministeriet) — the data controller to contact to access or correct your EES record. Supervisory authority: the Danish Data Protection Agency (Datatilsynet), which under Art. 53(2) of Regulation (EU) 2017/2226 must, upon request, assist and advise you.

Email uim@uim.dk, tel. +45 61 98 40 00 (Slotsholmsgade 10-12, DK-1216 Copenhagen K); data protection officer: dpo@uim.dk. Complaints: Datatilsynet, dt@datatilsynet.dk, tel. +45 33 19 32 00.

Not verified per country — the authority's site states accepted languages; we provide the template in Danish and English.

The procedure

  1. Gather your proof

    Boarding passes, tickets, accommodation and payment records showing where you were.

  2. Fill in a letter

    Use a template below: say which record is wrong and what the correct facts are.

  3. Send it

    To the authority above — or to any other EES country if that's easier. You don't have to use Denmark.

  4. Note the date

    They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer

Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).

Template letters

Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.

Template letter — Danish

Anmodning om berigtigelse af oplysninger i ind- og udrejsesystemet (EES) — artikel 52 i forordning (EU) 2017/2226

Kære modtager

I henhold til artikel 52 i forordning (EU) 2017/2226 anmoder jeg om berigtigelse af ukorrekte oplysninger om mig, der er registreret i ind- og udrejsesystemet (EES).

Personoplysninger
- Fulde navn: {full_name}
- Fødselsdato: {date_of_birth}
- Statsborgerskab: {nationality}
- Rejsedokumentets type og nummer: {travel_document_number}

Ukorrekt registrering
{describe_the_incorrect_record — for eksempel: "Der blev ikke registreret nogen udrejse ved min afrejse den {date} via {border_crossing_point}, og jeg er nu fejlagtigt registreret som en person, der har overskredet den tilladte opholdsperiode."}

Korrekte oplysninger
{state_the_correct_facts — for eksempel: "Jeg forlod Schengenområdet den {date} med fly {flight_number} fra {airport}."}

Vedlagt dokumentation
{list_your_evidence — for eksempel: boardingkort, rejsebestilling, dokumentation for indkvartering og betalinger}

Jeg anmoder om, at oplysningerne berigtiges eller suppleres i overensstemmelse hermed, og at jeg underrettes om resultatet inden for fristen på 45 dage, jf. artikel 52, stk. 1, i forordning (EU) 2017/2226. Hvis anmodningen ikke behandles rettidigt, forbeholder jeg mig retten til at indgive klage i henhold til artikel 54 i nævnte forordning.

Svaradresse: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt
Template letter — English

Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226

Dear Sir or Madam,

Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).

Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}

Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}

Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}

Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}

I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.

Reply address: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt

Source Travel to Europe (official EU EES site) — Contact details for data protection matters, Denmark; rights under Regulation (EU) 2017/2226, Arts. 52–54Checked against the source on 2026-10-05

See update history