Correct your EES record: Estonia

A blank letter and an envelope on a wooden table, next to a pen and a coffee
Photo: Pexels / Pixabay

In short

Wrong EES record from a crossing in Estonia — a missing exit or a false overstay? You have the right to get it corrected. Here's who to write to, and a letter you can send.

Who to contact

Police and Border Guard Board (Politsei- ja Piirivalveamet)

Handles requests to see or correct EES data

Full contact details, data protection officer and complaints

Police and Border Guard Board (Politsei- ja Piirivalveamet) — the designated EES data controller, which handles requests to access or correct your EES record under Art. 52 of Regulation (EU) 2017/2226. Supervisory authority: Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon; info@aki.ee), which under Art. 53(2) must, upon request, assist and advise you, and receives complaints.

Write to the Police and Border Guard Board: ppa@politsei.ee, tel. +372 600 1247, or by post to Pärnu mnt 139, 15060 Tallinn. Its Data Protection Officer is at andmekaitse@politsei.ee.

Not verified per country — the authority's site states accepted languages; we provide the template in Estonian and English.

The procedure

  1. Gather your proof

    Boarding passes, tickets, accommodation and payment records showing where you were.
  2. Fill in a letter

    Use a template below: say which record is wrong and what the correct facts are.
  3. Send it

    To the authority above — or to any other EES country if that's easier. You don't have to use Estonia.
  4. Note the date

    They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer

Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).

Template letters

Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.

Template letter — Estonian

Taotlus riiki sisenemise ja riigist lahkumise süsteemi (EES) andmete parandamiseks — määruse (EL) 2017/2226 artikkel 52

Lugupeetud adressaat

Määruse (EL) 2017/2226 artikli 52 alusel taotlen minu kohta riiki sisenemise ja riigist lahkumise süsteemi (EES) kantud ebaõigete andmete parandamist.

Isikuandmed
- Täielik nimi: {full_name}
- Sünniaeg: {date_of_birth}
- Kodakondsus: {nationality}
- Reisidokumendi liik ja number: {travel_document_number}

Ebaõige kanne
{describe_the_incorrect_record — näiteks: "Minu lahkumist {date} piiripunkti {border_crossing_point} kaudu ei registreeritud ja mind on nüüd ekslikult märgitud lubatud viibimisaega ületanud isikuks."}

Õiged asjaolud
{state_the_correct_facts — näiteks: "Lahkusin Schengeni alalt {date} lennuga {flight_number} lennujaamast {airport}."}

Lisatud tõendid
{list_your_evidence — näiteks: pardakaart, reisibroneering, majutus- ja maksedokumendid}

Palun parandada või täiendada andmeid vastavalt ning teavitada mind tulemusest määruse (EL) 2017/2226 artikli 52 lõikes 1 sätestatud 45 päeva jooksul. Kui taotlusele ei vastata tähtaegselt, jätan endale õiguse esitada hagi või kaebus nimetatud määruse artikli 54 alusel.

Vastuse aadress: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt
Template letter — English

Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226

Dear Sir or Madam,

Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).

Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}

Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}

Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}

Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}

I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.

Reply address: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt