Correct your EES record: Iceland
In short
Who to contact
National Police Commissioner (Ríkislögreglustjóri)
Handles requests to see or correct EES data
Full contact details, data protection officer and complaints
National Police Commissioner (Ríkislögreglustjóri) — the designated EES data controller, which handles requests to access or correct your EES record under Art. 52 of Regulation (EU) 2017/2226. Supervisory authority: Persónuvernd (Icelandic Data Protection Authority; postur@personuvernd.is), which under Art. 53(2) must, upon request, assist and advise you, and receives complaints. (Schengen-associated state applying the EES.)
Write to the National Police Commissioner: rls@rls.is, tel. +354 444 2500, or by post to Rauðarárstíg 25, 105 Reykjavík. Its Data Protection Officer is at dpa@logreglan.is.
Not verified per country — the authority's site states accepted languages; we provide the template in Icelandic and English.
The procedure
Gather your proof
Boarding passes, tickets, accommodation and payment records showing where you were.Fill in a letter
Use a template below: say which record is wrong and what the correct facts are.Send it
To the authority above — or to any other EES country if that's easier. You don't have to use Iceland.Note the date
They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer
Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).
Template letters
Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.
Template letter — Icelandic
Beiðni um leiðréttingu upplýsinga í komu- og brottfararkerfinu (Entry/Exit System, EES) — 52. gr. reglugerðar (ESB) 2017/2226
Til hlutaðeigandi stjórnvalds
Með vísan til 52. gr. reglugerðar (ESB) 2017/2226 óska ég eftir leiðréttingu á röngum upplýsingum um mig sem skráðar eru í komu- og brottfararkerfið (Entry/Exit System, EES).
Persónuupplýsingar
- Fullt nafn: {full_name}
- Fæðingardagur: {date_of_birth}
- Ríkisfang: {nationality}
- Tegund og númer ferðaskilríkis: {travel_document_number}
Röng skráning
{describe_the_incorrect_record — til dæmis: "Brottför mín {date} um {border_crossing_point} var ekki skráð og ég er nú ranglega merkt(ur) sem einstaklingur sem hefur dvalið lengur en heimilt er."}
Réttar upplýsingar
{state_the_correct_facts — til dæmis: "Ég fór frá Schengen-svæðinu {date} með flugi {flight_number} frá {airport}."}
Meðfylgjandi gögn
{list_your_evidence — til dæmis: brottfararspjald, ferðabókun, kvittanir fyrir gistingu og greiðslum}
Ég óska eftir að upplýsingarnar verði leiðréttar eða bætt við þær í samræmi við þetta og að mér verði tilkynnt um niðurstöðuna innan 45 daga frestsins sem kveðið er á um í 1. mgr. 52. gr. reglugerðar (ESB) 2017/2226. Verði beiðninni ekki svarað innan frestsins áskil ég mér rétt til að leggja fram kvörtun eða höfða mál samkvæmt 54. gr. sömu reglugerðar.
Svarheimilisfang: {postal_address_or_email}
{place_and_date}
{signature}Download as .txtTemplate letter — English
Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226
Dear Sir or Madam,
Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).
Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}
Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}
Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}
Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}
I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.
Reply address: {postal_address_or_email}
{place_and_date}
{signature}Download as .txt