Correct your EES record: Austria
In short
Who to contact
Federal Ministry of the Interior (Bundesministerium für Inneres)
Handles requests to see or correct EES data
Full contact details, data protection officer and complaints
Federal Ministry of the Interior (Bundesministerium für Inneres), joint data controller for the EES with the Provincial Police Directorates (Landespolizeidirektionen) of all nine Austrian provinces — the authority to contact to access or correct your EES record. Supervisory authority: Austrian Data Protection Authority (Datenschutzbehörde), which under Art. 53(2) of Regulation (EU) 2017/2226 must, upon request, assist and advise you in exercising your rectification rights.
Email BMI-EES@bmi.gv.at (postal: Herrengasse 7, 1010 Vienna); each Provincial Police Directorate also has its own address (e.g. LPD-W@polizei.gv.at for Vienna). Complaints: Datenschutzbehörde, dsb@dsb.gv.at, Barichgasse 40-42, 1030 Vienna.
Not verified per country — the authority's site states accepted languages; we provide the template in German and English.
The procedure
Gather your proof
Boarding passes, tickets, accommodation and payment records showing where you were.Fill in a letter
Use a template below: say which record is wrong and what the correct facts are.Send it
To the authority above — or to any other EES country if that's easier. You don't have to use Austria.Note the date
They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer
Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).
Template letters
Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.
Template letter — German
Antrag auf Berichtigung von Daten im Einreise-/Ausreisesystem (EES) — Artikel 52 der Verordnung (EU) 2017/2226
Sehr geehrte Damen und Herren,
gemäß Artikel 52 der Verordnung (EU) 2017/2226 beantrage ich die Berichtigung unrichtiger Daten, die im Einreise-/Ausreisesystem (EES) über mich gespeichert sind.
Persönliche Angaben
- Vor- und Nachname: {full_name}
- Geburtsdatum: {date_of_birth}
- Staatsangehörigkeit: {nationality}
- Art und Nummer des Reisedokuments: {travel_document_number}
Unrichtiger Eintrag
{beschreiben_Sie_den_unrichtigen_Eintrag — zum Beispiel: „Für meine Ausreise am {date} über {border_crossing_point} wurde keine Ausreise erfasst; ich werde daher zu Unrecht als Person geführt, die die zulässige Aufenthaltsdauer überschritten hat."}
Richtiger Sachverhalt
{schildern_Sie_den_richtigen_Sachverhalt}
Beigefügte Nachweise
{listen_Sie_Ihre_Nachweise_auf — zum Beispiel: Bordkarte, Buchung, Unterkunfts- und Zahlungsbelege}
Ich bitte, die Daten entsprechend zu berichtigen oder zu vervollständigen und mich innerhalb der in Artikel 52 Absatz 1 der Verordnung (EU) 2017/2226 vorgesehenen Frist von 45 Tagen über das Ergebnis zu unterrichten. Andernfalls behalte ich mir vor, einen Rechtsbehelf nach Artikel 54 der Verordnung einzulegen.
Antwortadresse: {postal_address_or_email}
{place_and_date}
{signature}Download as .txtTemplate letter — English
Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226
Dear Sir or Madam,
Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).
Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}
Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}
Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}
Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}
I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.
Reply address: {postal_address_or_email}
{place_and_date}
{signature}Download as .txtSource Travel to Europe (official EU EES site) — Contact details for data protection matters, Austria; rights under Regulation (EU) 2017/2226, Arts. 52–54; cross-checked against the Federal Ministry of the Interior's EES data-protection notice (Art. 13 GDPR), which lists the same controllers and BMI-EES@bmi.gv.atChecked against the source on 2026-10-05