Correct your EES record: Sweden

A blank letter and an envelope on a wooden table, next to a pen and a coffee
Photo: Pexels / Pixabay

In short

Wrong EES record from a crossing in Sweden — a missing exit or a false overstay? You have the right to get it corrected. Here's who to write to, and a letter you can send.

Who to contact

Swedish Police Authority, National Border Police Division

Handles requests to see or correct EES data

Full contact details, data protection officer and complaints

Swedish Police Authority (Polismyndigheten), National Border Police Division — the designated EES data controller, which handles requests to access or correct your EES record under Art. 52 of Regulation (EU) 2017/2226. Supervisory authority: Integritetsskyddsmyndigheten (IMY, Swedish Authority for Privacy Protection; imy@imy.se), which under Art. 53(2) must, upon request, assist and advise you, and receives complaints.

Use the Police Authority's EES request form (PM 188.10 in English, PM 188.9 in Swedish), with a copy of your valid passport, and send it to Polismyndigheten, Nationella Operativa Avdelningen/Nationella Gränspolisenheten, 106 75 Stockholm, or to registrator.kansli@polisen.se. The EU EES site lists granspolisenheten.noa.kansli@polisen.se as the controller contact.

The Police Authority publishes its EES request form in English (PM 188.10) and Swedish (PM 188.9); we provide the template in Swedish and English.

The procedure

  1. Gather your proof

    Boarding passes, tickets, accommodation and payment records showing where you were.
  2. Fill in a letter

    Use a template below: say which record is wrong and what the correct facts are.
  3. Send it

    To the authority above — or to any other EES country if that's easier. You don't have to use Sweden.
  4. Note the date

    They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer

Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).

Template letters

Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.

Template letter — Swedish

Begäran om rättelse av uppgifter i in- och utresesystemet (EES) — artikel 52 i förordning (EU) 2017/2226

Till den behöriga myndigheten,

Med stöd av artikel 52 i förordning (EU) 2017/2226 begär jag rättelse av felaktiga uppgifter om mig som har registrerats i in- och utresesystemet (EES).

Personuppgifter
- Fullständigt namn: {full_name}
- Födelsedatum: {date_of_birth}
- Medborgarskap: {nationality}
- Typ av resehandling och nummer: {travel_document_number}

Felaktig registrering
{describe_the_incorrect_record — till exempel: "Ingen utresa registrerades när jag lämnade landet den {date} via {border_crossing_point}, och jag är nu felaktigt markerad som en person som har överskridit den tillåtna vistelsen."}

Korrekta uppgifter
{state_the_correct_facts — till exempel: "Jag lämnade Schengenområdet den {date} med flyg {flight_number} från {airport}."}

Bifogade bevis
{list_your_evidence — till exempel: boardingkort, resebokning, kvitton för boende och betalningar}

Jag begär att uppgifterna rättas eller kompletteras i enlighet med detta och att jag underrättas om resultatet inom den tidsfrist på 45 dagar som anges i artikel 52.1 i förordning (EU) 2017/2226. Om begäran inte behandlas i tid förbehåller jag mig rätten att väcka talan eller inge klagomål enligt artikel 54 i samma förordning.

Svarsadress: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt
Template letter — English

Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226

Dear Sir or Madam,

Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).

Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}

Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}

Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}

Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}

I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.

Reply address: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt