Correct your EES record: Romania

A blank letter and an envelope on a wooden table, next to a pen and a coffee
Photo: Pexels / Pixabay

In short

Wrong EES record from a crossing in Romania — a missing exit or a false overstay? You have the right to get it corrected. Here's who to write to, and a letter you can send.

Who to contact

General Inspectorate of Border Police (IGPF)

Handles requests to see or correct EES data

Full contact details, data protection officer and complaints

General Inspectorate of Border Police (Inspectoratul General al Poliției de Frontieră) — the designated EES data controller, which the European Commission's official EES site names as the authority to contact to access or correct your EES data. Supervisory authority: National Supervisory Authority for Personal Data Processing (ANSPDCP); under Art. 53(2) of Regulation (EU) 2017/2226 it must, upon request, assist and advise you in exercising your EES rectification rights, and it handles complaints.

Write to the Border Police at pfr@igpf.ro or by post to 42C Geniului Blvd, District 6, Bucharest 060117 (tel. +40 21 316 25 98); its personal data protection department is at dataprotection.igpf@igpf.ro. Complaints: ANSPDCP, anspdcp@dataprotection.ro, 28-30 Gheorghe Magheru Blvd, District 1, Bucharest 010336.

Not verified per country — neither the EU contact list nor the authorities' sites state accepted languages; we provide the template in Romanian and English.

The procedure

  1. Gather your proof

    Boarding passes, tickets, accommodation and payment records showing where you were.
  2. Fill in a letter

    Use a template below: say which record is wrong and what the correct facts are.
  3. Send it

    To the authority above — or to any other EES country if that's easier. You don't have to use Romania.
  4. Note the date

    They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer

Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).

Template letters

Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.

Template letter — Romanian

Cerere de rectificare a datelor din Sistemul de intrare/ieșire (EES) — articolul 52 din Regulamentul (UE) 2017/2226

Stimate doamne și stimați domni,

În temeiul articolului 52 din Regulamentul (UE) 2017/2226, solicit rectificarea datelor inexacte care mă privesc, înregistrate în Sistemul de intrare/ieșire (EES).

Date personale
- Nume și prenume: {full_name}
- Data nașterii: {date_of_birth}
- Cetățenie: {nationality}
- Tipul și numărul documentului de călătorie: {travel_document_number}

Înregistrare inexactă
{descrieți_înregistrarea_inexactă — de exemplu: „Nu a fost înregistrată nicio ieșire la plecarea mea din {date} prin {border_crossing_point}, iar acum sunt semnalat(ă) în mod eronat ca persoană care a depășit durata de ședere autorizată.”}

Faptele corecte
{indicați_faptele_corecte}

Dovezi anexate
{enumerați_dovezile_dumneavoastră — de exemplu: carte de îmbarcare, rezervare de călătorie, documente privind cazarea și plățile}

Vă rog să rectificați sau să completați datele în consecință și să mă informați cu privire la rezultat în termenul de 45 de zile prevăzut la articolul 52 alineatul (1) din Regulamentul (UE) 2017/2226. În cazul în care cererea nu este soluționată în termen, îmi rezerv dreptul de a depune o plângere în temeiul articolului 54 din regulamentul menționat.

Adresa pentru răspuns: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt
Template letter — English

Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226

Dear Sir or Madam,

Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).

Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}

Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}

Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}

Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}

I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.

Reply address: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt