Correct your EES record: Poland

A blank letter and an envelope on a wooden table, next to a pen and a coffee
Photo: Pexels / Pixabay

In short

Wrong EES record from a crossing in Poland — a missing exit or a false overstay? You have the right to get it corrected. Here's who to write to, and a letter you can send.

Who to contact

Border Guard (Straż Graniczna), Commander-in-Chief

Handles requests to see or correct EES data

Full contact details, data protection officer and complaints

Commander-in-Chief of the Border Guard (Komendant Główny Straży Granicznej) — Poland's designated EES data controller, which handles requests to access or correct your EES data. The President of the Personal Data Protection Office (Urząd Ochrony Danych Osobowych, UODO) is the supervisory authority: under Art. 53(2) of Regulation (EU) 2017/2226 it must, upon request, assist and advise you in exercising your rectification rights, and you can complain to it.

Controller: email nu.ees@strazgraniczna.pl, tel. +48 22 500 5878, al. Niepodległości 100, 02-585 Warsaw (the Border Guard's own EES privacy notice also lists the general address gabinet.kg@strazgraniczna.pl). Border Guard data protection officer: boi.kg@strazgraniczna.pl, tel. +48 22 500 4035. Supervisory authority (UODO): kancelaria@uodo.gov.pl, tel. +48 22 531 03 00, ul. Stanisława Moniuszki 1A, 00-014 Warsaw.

Not verified per country — the official contact list does not state accepted languages; we provide the template in Polish and English.

The procedure

  1. Gather your proof

    Boarding passes, tickets, accommodation and payment records showing where you were.
  2. Fill in a letter

    Use a template below: say which record is wrong and what the correct facts are.
  3. Send it

    To the authority above — or to any other EES country if that's easier. You don't have to use Poland.
  4. Note the date

    They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer

Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).

Template letters

Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.

Template letter — Polish

Wniosek o sprostowanie danych w systemie wjazdu/wyjazdu (EES) — art. 52 rozporządzenia (UE) 2017/2226

Szanowni Państwo,

na podstawie art. 52 rozporządzenia (UE) 2017/2226 wnoszę o sprostowanie nieprawidłowych danych dotyczących mojej osoby, zarejestrowanych w systemie wjazdu/wyjazdu (EES).

Dane osobowe
- Imię i nazwisko: {full_name}
- Data urodzenia: {date_of_birth}
- Obywatelstwo: {nationality}
- Rodzaj i numer dokumentu podróży: {travel_document_number}

Nieprawidłowy wpis
{describe_the_incorrect_record — na przykład: „Nie zarejestrowano mojego wyjazdu w dniu {date} przez {border_crossing_point}, w związku z czym jestem obecnie błędnie oznaczony(-a) jako osoba, która przekroczyła dozwolony okres pobytu.”}

Prawidłowy stan faktyczny
{state_the_correct_facts — na przykład: „Opuściłem(-am) strefę Schengen w dniu {date} lotem {flight_number} z lotniska {airport}.”}

Załączone dowody
{list_your_evidence — na przykład: karta pokładowa, rezerwacja podróży, potwierdzenia zakwaterowania i płatności}

Wnoszę o odpowiednie sprostowanie lub uzupełnienie danych oraz o poinformowanie mnie o wyniku w terminie 45 dni określonym w art. 52 ust. 1 rozporządzenia (UE) 2017/2226. W przypadku nierozpatrzenia wniosku w terminie zastrzegam sobie prawo do skorzystania ze środków ochrony prawnej przewidzianych w art. 54 tego rozporządzenia.

Adres do korespondencji: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt
Template letter — English

Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226

Dear Sir or Madam,

Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).

Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}

Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}

Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}

Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}

I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.

Reply address: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt