Correct your EES record: Slovenia

A blank letter and an envelope on a wooden table, next to a pen and a coffee
Photo: Pexels / Pixabay

In short

Wrong EES record from a crossing in Slovenia — a missing exit or a false overstay? You have the right to get it corrected. Here's who to write to, and a letter you can send.

Who to contact

Police, Ministry of the Interior of Slovenia

Handles requests to see or correct EES data

Full contact details, data protection officer and complaints

Police, Ministry of the Interior of the Republic of Slovenia (Ministrstvo za notranje zadeve, Policija) — Slovenia's designated EES data controller, which handles requests to access or correct your EES data. The Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec) is the supervisory authority: under Art. 53(2) of Regulation (EU) 2017/2226 it must, upon request, assist and advise you in exercising your rectification rights, and you can complain to it.

Controller: email gp.policija@policija.si, tel. +386 1 428 4000, Štefanova 2, 1501 Ljubljana. Police data protection officer: dpo@policija.si, tel. +386 1 428 4009. Supervisory authority (Information Commissioner): gp.ip@ip-rs.si, tel. +386 1 230 9730, Dunajska cesta 22, 1000 Ljubljana.

Not verified per country — the official contact list does not state accepted languages; we provide the template in Slovenian and English.

The procedure

  1. Gather your proof

    Boarding passes, tickets, accommodation and payment records showing where you were.
  2. Fill in a letter

    Use a template below: say which record is wrong and what the correct facts are.
  3. Send it

    To the authority above — or to any other EES country if that's easier. You don't have to use Slovenia.
  4. Note the date

    They must reply within 45 days. No answer or a refusal? You can complain to the data protection authority.
If they refuse or don't answer

Action or complaint before the competent authorities or courts (Art. 54), including when the 45-day deadline passes unanswered; the supervisory authority's assistance remains available throughout (Art. 54(2)).

Template letters

Copy a letter, replace every placeholder in curly braces with your details, attach your evidence, and keep a copy of everything you send.

Template letter — Slovenian

Zahteva za popravek podatkov v sistemu vstopa/izstopa (SVI/EES) — člen 52 Uredbe (EU) 2017/2226

Spoštovani,

na podlagi člena 52 Uredbe (EU) 2017/2226 zahtevam popravek netočnih podatkov o meni, evidentiranih v sistemu vstopa/izstopa (SVI, angl. EES).

Osebni podatki
- Ime in priimek: {full_name}
- Datum rojstva: {date_of_birth}
- Državljanstvo: {nationality}
- Vrsta in številka potne listine: {travel_document_number}

Netočen vpis
{describe_the_incorrect_record — na primer: »Moj izstop dne {date} prek {border_crossing_point} ni bil evidentiran, zato sem zdaj napačno označen(-a) kot oseba, ki je prekoračila dovoljeno obdobje bivanja.«}

Pravilna dejstva
{state_the_correct_facts — na primer: »Schengensko območje sem zapustil(-a) dne {date} z letom {flight_number} z letališča {airport}.«}

Priložena dokazila
{list_your_evidence — na primer: vstopni kupon, rezervacija potovanja, dokazila o nastanitvi in plačilih}

Prosim, da se podatki ustrezno popravijo ali dopolnijo in da me o izidu obvestite v 45-dnevnem roku iz člena 52(1) Uredbe (EU) 2017/2226. Če zahteva ne bo pravočasno obravnavana, si pridržujem pravico do uporabe pravnih sredstev iz člena 54 navedene uredbe.

Naslov za odgovor: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt
Template letter — English

Request for rectification of Entry/Exit System (EES) data — Article 52 of Regulation (EU) 2017/2226

Dear Sir or Madam,

Pursuant to Article 52 of Regulation (EU) 2017/2226, I request the rectification of inaccurate data recorded about me in the Entry/Exit System (EES).

Personal details
- Full name: {full_name}
- Date of birth: {date_of_birth}
- Nationality: {nationality}
- Travel document type and number: {travel_document_number}

Incorrect record
{describe_the_incorrect_record — for example: "No exit was recorded for my departure on {date} via {border_crossing_point}, and I am now incorrectly flagged as an overstayer."}

Correct facts
{state_the_correct_facts — for example: "I exited the Schengen Area on {date} on flight {flight_number} from {airport}."}

Evidence enclosed
{list_your_evidence — for example: boarding pass, travel booking, accommodation and payment records}

I ask that the data be rectified or completed accordingly, and that I be informed of the outcome within the 45-day period laid down in Article 52(1) of Regulation (EU) 2017/2226. Should this request not be dealt with in time, I reserve the right to bring a complaint under Article 54 of that Regulation.

Reply address: {postal_address_or_email}

{place_and_date}
{signature}
Download as .txt